Contact information
Sleep Anatomy Support
Tell us what you need help with.
Questions about a pillow, an order, delivery, payment or a return can all go to the same customer-service inbox.
info@sleepanatomy.co
Use email for product questions, existing orders, delivery issues, returns and payment-related support.
Email customer serviceService hours
Monday–Friday, 9:00 AM–5:00 PM
Our target is to respond to messages received on weekdays within 24 hours.
For order questions
A few details help us find your order faster.
Include it whenever your question concerns an existing purchase.
Use or mention the email address connected with the order.
For damage or a wrong item, clear photos or video can help show the issue.
Please do not send full card numbers, card security codes or unnecessary medical information through email or the contact form.
Before sending a message
The answer may already be here.
Quick help with products, orders, delivery and returns. Shipping Policy
Processing, delivery estimates, tracking and address issues. Returns & Refunds
Return eligibility, postage, refunds and damaged items. Payment Methods
Accepted cards, checkout details and payment support.
Use the contact form on this page
The existing Shopify contact form can also be used to send your message. For an order issue, include the same order details listed above so we can match the message correctly.
Company and privacy details
Sleep Anatomy is operated by SAAI Retail OÜ. See Company Information for registered-company details and our Privacy Policy for information about personal data.